Calidad y servicio conceptos y herramientas /
| Main Author: | |
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | Spanish |
| Published: |
Chía, Cundinamarca, Colombia : [Bogota] : Ecoe Ediciones,
Universidad de La Sabana ;
2011.
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| Edition: | 2. ed. |
| Series: | Colección textos universitarios Area administración.
Digitalia eBook Collection: Universidad de La Sabana. |
| Subjects: | |
| Online Access: | Digitalia Hispánica |
| Physical Description: | 1 online resource (ix, 205 p.) : ill. |
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| Bibliography: | Includes bibliographical references (p. 197-205). |