Description: Procesos de servicios :

Bibliographic Details
Main Author:	Parra Ferié, Cecilia.
Other Authors:	Negrin Sosa, Ernesto, (autor.), Gómez Figueroa, Olga, (autor.), Torricella Morales, Raul G, (digitalizador.)
Format:	eBook
Language:	Spanish
Published:	La Habana : Editorial Universitaria, 2009.
Subjects:	Customer services > Management. Industrial engineering. Servicio al consumidor. Gestión. Libros electrónicos.
Online Access:	https://elibro.net/ereader/uninicaragua/71378