Calidad y servicio conceptos y herramientas /
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| Format: | eBook |
| Language: | Spanish |
| Published: |
Bogotá :
Ecoe Ediciones : Universidad de la Sabana,
2011.
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| Edition: | 2a. ed. |
| Series: | Textos universitarios. Administración
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| Online Access: | https://elibro.net/ereader/uninicaragua/69188 |