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Satisfacción
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Métodos para medir la satisfacción del cliente
by
Prats Darder, Pau.
Published 2010
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El servicio centrado en el cliente cómo lograr que regresen y sigan utilizando sus servicios /
by
Cottle, David W..
Published 1991
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Los diez errores más comunes en el plan de márketing
by
Negreira del Río, Jesús.
,
Alvarez Fortes, Francisco,
,
Caneda González, Anabel,
Published 2004
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Satisfacción de los usuarios de 15 hospitales de Hidalgo, México
by
Ortiz Espinosa, Rosa María.
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Muñoz Juárez, Sergio,
,
Torres Carreño, Erick,
Published 2004
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Satisfacción del consumidor
by
Lefcovich, Mauricio León.
Published 2009
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